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Get in touch
  • Speak to us now on live chat
  • Speak to someone on the phone
  • We can call you
  • Send us an email
Go Back

Please provide us with the below details and one of our local experts will be in contact.

Go Back

Please provide us with the below details and one of our local experts will be in contact.

Go Back

Call us today:

020 8115 4286

If you wanted to speak to a local expert, please go here to contact a specific branch.

Go Back

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Thank you for providing us with your contact details, one of our local experts will be in contact.

Contact Sales Customer Satisfaction Survey: Spring 2017

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Award-winning customer service

Rated 4.9 out of 5 by our customers

Established in London since 1856

Local know-how, better results

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Award-winning customer service

Rated 4.9 out of 5 by our customers

Established in London since 1856

Local know-how, better results

The Sidings

Acton, W3

From £465,000

Homestead House

Streatham, SW16

From £530,000

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Sales Customer Satisfaction Survey: Spring 2017

We may have won the coveted Estate Agency of the Year Award in 2016, but we remain focused on delivering exceptional customer service and ensuring our high standards are maintained. Indeed, 98% of sellers said that we met or exceeded their expectations this year. In particular, our local market knowledge, professionalism, and people going ‘above and beyond’ to deliver excellent service and great results for our clients, really stood out.

Overall, sellers were very happy to recommend Marsh & Parsons to their friends and families. In fact, 98% either would or already had! We work hard to ensure each client receives the care and attention they deserve when buying or selling a property, and many stated that it was their estate agent’s expertise, providing an accurate valuation, and the local market advice that led to such excellent results. One anonymous contributor said that “they couldn’t have asked for more” from the team who sold their property.

Furthermore, clients who had purchased a property through Marsh & Parsons were also overwhelmingly positive about their experience, with 96% stating they would, or already have, recommend us. The terms ‘professional,’ ‘helpful’ and ‘excellent’ were given time and again and, proudly, our local know-how really shone through. Buying a property can be stressful, so it was great to see that 9 out of 10 buyers were satisfied that we kept them well-informed throughout the process.

Thank you to all our clients who took the time to provide feedback. We are delighted to publish the results and look forward to many more years of excellent service and great results.

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Marsh & Parsons is registered in England (Company No. 05377981) Registered office address: 80 Hammersmith Road, London, W14 8UD (VAT No. GB 842 7959 83) | Copyright © Marsh & Parsons 2018

Client Money Protection is provided by Propertymark. The redress scheme for Marsh & Parsons is The Property Ombudsman Scheme. Calls may be recorded and/or monitored for training and/or data protection purposes. We are members of The Property Ombudsman (TPO), there to protect your interests. We abide by the TPO code of conduct.

We may refer you to recommended providers of ancillary services such as Financial Services and Insurance. We may receive a referral fee for recommending their services. You are not under any obligation to use the services of the recommended provider, which may also be an associated company of Marsh & Parsons.