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We’ve been matching people and property in London for over 160 years, but our work doesn’t end there. We’re also one of the largest property management companies in London, making renting simple for landlords and tenants alike.
We’re proud to say that we find the highest quality tenants for our clients’ properties, and it’s important that high-quality tenants receive high-quality care. After all, a happy tenant means a happy landlord. That’s why our London property management service makes life easier for both you and your tenants. We go above and beyond to make sure any issues that arise are dealt with quickly and efficiently.
Excellent customer service is at the heart of what we do and our property management services are no different. We treat your property as if it were our own. We even have an emergency line manned 24/7, so should the unexpected occur, we’re on hand to provide help and reassurance. This means you can relax knowing everything is being taken care of. After all, no one wants their holidays, weekends or evenings interrupted. When something needs to be done, we have a database of vetted, reputable contractors on hand, many of which have worked with us for several years.
Simply put, we know London property management better than most and we ensure our service is exactly as you’d expect. Read on to discover the three levels available and find out which one is right for you.
Already know which service is right for you, or need further assistance? Click below to contact our Property Management team.
The highest quality tenants via our unique matching process
Giving you and tenants peace of mind
Treating your home like our own
For landlords seeking to manage their tenant relationships directly
What’s included:
– Comprehensive marketing including professional photography and advertising on major portals
– Access to over 4,000 tenants actively searching across our database at any one time
– Verifying tenant identities and organising tenant referencing checks if required by the landlord
– Organisation of pre-tenancy clean and inventory check-in if required by the landlord
– Collection of rent and handling of associated fees and taxes
– Administering and holding deposits as a stakeholder and in line with current legislation
– Organisation of Gas Safety Certificates if required by the landlord
For landlords requiring a full property management service
What’s included:
All the services from our Standard Service option, plus:
– Assigned Property Manager experienced in troubleshooting tenancy and maintenance issues
– Transfer of utilities accounts
– Rental payments arrears management and proactive credit control
– Arranging all repairs and maintenance with preferred, registered contractors, as well as payment of outgoings
– Keyholding service
– 24-hour emergency line
– Bi-annual property inspections
– Managing the check-out process
For landlords desiring a more tailored service
What’s included:
All the services from our Managed Service, plus:
– Senior Property Manager who will visit at the start and end of the tenancy
– Annual rent appraisals with your local letting manager, who will attend your property at the point of renewal, conducting an up-to-date market appraisal collated into a valuation document
– Assigned Finance Partner to give you direct access to the person handling your account
– One complimentary service of your choice between a free Gas Safety Inspection and Certificates
If you wish to download the fees click here