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We will use your data for the purposes of your enquiry. If you would like to know more about how we use your data, please visit our Privacy Notice.
We will also send you email marketing including our newsletter which contains special offers, property photos, hot topics and useful tips. You can opt out or change your preferences at any time. If you do not wish to receive such messages, please tick this box.

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The letting process

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We will use your data for the purposes of your enquiry. If you would like to know more about how we use your data, please visit our Privacy Notice.

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If you need any more information call us on 020 7368 4458

Start your lettings process with Marsh & Parsons

Letting your house or flat doesn’t have to be complicated. We take the stress out of letting your property by doing the work for you. Our team of lettings experts across our 31 London offices are trained to match the right tenant to their ideal property and make the process as easy as possible for landlords.

Step 1

 

Find out how much your property is worth

Valuation report delivered within 24 hours
Suggestions to enhance your property’s appeal

By inviting one of our lettings experts to your home, we’ll be able to provide you with a firm understanding of the rental income your property can achieve. Our rental valuations are based on a number of internal and external factors including current market conditions, comparable properties in the area, and our agent’s expert local knowledge.

Many say local know-how but few have it. With 31 offices throughout London, our experts live and breathe the city.

We’ll also provide a series of recommendations regarding how you can maximise your revenue potential. Although we do not wish to delay the process or add unnecessary cost, we are happy to advise you on how to increase the market appeal of your property, whether it be simple cosmetic enhancements or adding furniture in carefully selected locations.

After visiting your property, we will deliver our valuation in writing within 24 hours. This report will summarise everything we have discussed, associated recommendations and a rental valuation objective that will have been agreed with you prior to the start of any marketing.

Finally, you will be assigned a direct point of contact – an expert to help you navigate through the process and someone who is always available to answer your questions.

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Step 2

Matching people with your property

Tenant vetting using our unique matching process
Tenant profiles that go beyond a name

We believe in finding the right tenant for your property. That’s why before any tenant has had the opportunity to view your property, they will have gone through our unique qualification process to ensure landlords are matched with their ideal tenant.

This detailed qualification process ensures that applicants are aware of what references will be required, their financial and contractual obligations, but also provides our negotiators with a comprehensive understanding of each applicant – to ensure that we are introducing the most relevant selection of properties.

Thanks to this rigorous vetting process, we can provide you with a thorough and comprehensive understanding of those viewing and making an offer on your property – we go way beyond a name and job occupation.

Not only this, but each one of our experts is motivated to find the right tenant for your property. We do not employ a traditional agency pool incentive scheme. This means that each one of our negotiators is driven to find the perfect landlord-tenant match we pride ourselves on.

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Step 3

 

The Landlord’s Prayer

Exclusive pre-marketing to qualified tenants
Bespoke marketing strategy for your property

We don’t believe in a scattergun approach. Before your property officially launches, we introduce it to pre-qualified tenants that meet your specified criteria and are actively searching for a property like yours.

Generally, the first viewings will take place within 24 hours of instruction and we frequently let properties before they’ve been formally launched due to our thorough understanding of our applicants’ requirements.

Upon instruction, your property is added to our website, the two major portals, and to our shared database which is accessed by the local network of 31 offices throughout London.

Where necessary, we will have also conducted a preview of your property with our team of expert letting agents. This is where fellow agents from local and neighboring Marsh & Parsons’ branches visit and are briefed on your property. It’s an important part of our process and helps contribute to the 30% of Marsh & Parsons’ tenancies that are agreed with applicants registered outside of the instructed office.

A typical property marketing strategy will include:

  • A detailed listing on the Marsh & Parsons website
  • Listings on the UK’s largest property portals (Zoopla & Rightmove)
  • Highly targeted online display advertising
  • Bespoke communication to our database of motivated tenants
  • Social media posts on Facebook, Twitter, LinkedIn and Instagram
  • Online presence with our local community partners
  • Press advertising in carefully selected publications
  • PR and editorial placement in key London and national newspapers and magazines
  • Office window displays and printed property brochures

View properties for let in London

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Step 4

Viewings

Viewings accompanied by an experienced negotiator
A flexible viewing schedule around you

We understand your time is precious and that’s why we’ll always ask for viewing availability that suits.

All of our viewings are accompanied, and at the end of each tour, we’ll feedback to you. We will discuss how many viewings we’ve conducted, together with our analysis and the thoughts of the potential tenant.

Based on this feedback, we may discuss the need for a change in strategy.

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Step 5

 

Negotiations

Our average tenancy length is over two years
Offers are normally finalised within 48 hours

Once a tenant has decided that your property is the ideal match, they will complete a written offer form, which will include the full details of the proposed occupiers.

Upon acceptance of the offer, referencing is then conducted by a third party: this includes credit, employment and previous landlord checks. These third party checks ensure that thorough, impartial due diligence has taken place.

The average initial tenancy length is over two years, rather than the assumed 12 months with a 6-month break clause. This is as a result of tenant demand, landlord requirements, our thorough matching process and comprehensive marketing strategy.

The designated negotiator will then manage the generation of all the necessary paperwork. Assuming both parties are happy, we aim to finalise within 48 hours of the start of the offer being agreed. This is provided certainty to both parties.

We will continue to hold viewings until the offer has been completed and finalised.

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Step 6

Tenancy and property management

Advice on your legal obligations
40% of rent issues solved within the first day

Before the tenancy commences, we will be able to advise you on the relevant legislation and obligations, including Right to Rent, that you need to comply with. Our team will also arrange any necessary pre-tenancy works, conduct deposit registration and holding, and carry out requisite inventory and check-ins.

We will also set up the standing order for rent payments. If, for some reason, a tenant ever fails to pay, we follow a robust, formalised procedure to resolve and recover rent payments. In fact, 40% of all rent issues are solved within the first day.

Landlords can also take advantage of our Property Management Service at any time during the lettings process.

Our property management service

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Marsh & Parsons is registered in England (Company No. 05377981) Registered office address: 80 Hammersmith Road, London, W14 8UD (VAT No. GB 842 7959 83) | Copyright © Marsh & Parsons 2018

Client Money Protection is provided by Propertymark. The redress scheme for Marsh & Parsons is The Property Ombudsman Scheme. Calls may be recorded and/or monitored for training and/or data protection purposes. We are members of The Property Ombudsman (TPO), there to protect your interests. We abide by the TPO code of conduct.

We may refer you to recommended providers of ancillary services such as Financial Services and Insurance. We may receive a referral fee for recommending their services. You are not under any obligation to use the services of the recommended provider, which may also be an associated company of Marsh & Parsons.

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