COVID-19 – Marsh & Parsons update for vendors and landlords
Marsh & Parsons has a responsibility to all our people, including our clients. So, it is imperative that we operate safely to protect your health and that of our employees. To ensure this, we have closely adhered to Government guidelines throughout the pandemic and will continue to do so for its duration.
Prior to any appointment, we will be in touch to ensure that neither you nor anybody in your household is currently exhibiting symptoms of COVID-19, or has been within close contact of somebody who has tested positive. Please do let us know if there are any personal restrictions that we should be aware of prior to our visit.
Here’s a summary of the key points:
Preparing your property for a valuation or viewing
- Please do not be offended if we don’t shake hands or accept any refreshments.
- Only members of the same household will be allowed to attend an appointment with one of our agents.
- If social distancing may be a challenge, our agent should be left alone or face coverings worn. Please inform us if you would prefer a face covering to be worn during the meeting.
- Please ensure all lights are switched on, doors opened and commonly touched surfaces have been cleaned in advance.
- We will aim to have any conversations with you or the viewer outside or in a well-ventilated space and will hold detailed discussions with you either on the phone or via a video call.
- We will send any appropriate marketing materials and documentation via email.
If you will not be present for any appointment it is important that you still follow the relevant guidelines stated above.
Our agents will:
- Have face coverings and gloves for their own use. Please let us know if you would feel more comfortable with us wearing this equipment – we will be happy to do so.
- Carry anti-bacterial gel and will be sanitising their hands before and after any appointment.
- Be dressed in smart casual clothing that can and will be washed regularly.
- Follow social distancing guidelines at all times.
- Travel to appointments on foot or using their own vehicle. We will not be using public transport.
- Send specific instructions reflecting social distancing and government guidelines to people who would like to view your property.
Visiting a Marsh & Parsons office
- Our offices are open for business as usual. Please note that in line with current government guidelines, face masks must be worn within our offices at all times, unless you are exempt.
If you require a copy of the COVID-19 risk assessment that was carried out prior to us undertaking any in-person viewings and valuations, please click here.
If you require a copy of the COVID-19 risk assessment, that we carry out fortnightly to maintain safety in our offices, please click here.
If you have any questions, please do get in touch with us.
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