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Thank you for providing us with your contact details, one of our local experts will be in contact.

Get in touch
  • Speak to us now on live chat
  • Speak to someone on the phone
  • We can call you
  • Send us an email
Go Back

Please provide us with the below details and one of our local experts will be in contact.

Go Back

Please provide us with the below details and one of our local experts will be in contact.

Go Back

Call us today:

020 8115 4286

If you wanted to speak to a local expert, please go here to contact a specific branch.

Go Back

All done

Thank you for providing us with your contact details, one of our local experts will be in contact.

Contact COVID-19 – Marsh & Parsons update for vendors and landlords

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COVID-19

Marsh & Parsons update for vendors and landlords
Selling or Letting? Request a valuation

COVID-19 – Marsh & Parsons update for vendors and landlords

Marsh & Parsons has a responsibility to you and our people, so it is imperative that we operate safely – protecting your health and that of our employees. We will be closely adhering to social distancing measures and following Government guidelines closely.

Prior to any appointment we will be in touch to ensure that there have been no changes to your health and please do let us know if there are any personal restrictions that will make adhering to the Government guidelines challenging.

Here’s a summary of the key points:

Preparing your property for a valuation or viewing

  • Initially, we will continue to offer a virtual valuation service where possible
  • Please do not be offended if we don’t shake hands or accept any refreshments
  • Only members of the same household will be allowed to attend an appointment with one of our agents
  • If social distancing may be a challenge, our agent should be left alone or face coverings worn. Please inform us if you would prefer a face covering to be worn during the meeting
  • Please ensure all lights are switched on, doors opened and commonly touched surfaces have been cleaned in advance
  • We will aim to have any conversations with you or the viewer outside or in a well-ventilated space and will hold detailed discussions with you either on the phone or via a video call
  • We will send any appropriate marketing materials and documentation via email

If you will not be present for any appointment it is important that you still follow the relevant guidelines stated above.

Our agents will:

  • Have face coverings and gloves for their own use. Please let us know if you would feel more comfortable with us wearing this equipment – we will be happy to do so
  • Carry anti-bacterial gel and will be sanitising their hands before and after any appointment
  • Be dressed in smart casual clothing that can and will be washed regularly
  • Follow social distancing guidelines at all times
  • Travel to appointments on foot or using their own vehicle. We will not be using public transport
  • Send specific instructions reflecting social distancing and government guidelines to people who would like to view your property

Visiting a Marsh & Parsons office

  • Our offices are open

If you require a copy of the COVID-19 risk assessment that was carried out prior to us undertaking any in-person viewings and valuations,  please click here.

If you require a copy of the COVID-19 risk assessment that we carry out weekly to maintain safety in our offices, please click here.

If you have any questions, please do get in touch with your Marsh & Parsons contact.

Why let with us?

  • Property on market within one hour of instruction
  • Average rent increase of 3.5% achieved at each renewal
  • Rents successfully collected for 99.9% of clients on time
  • Average tenancy length of 28 months
  • 31 interlinked offices throughout London

Marsh & Parsons is registered in England (Company No. 05377981) Registered office address: 80 Hammersmith Road, London, W14 8UD (VAT No. GB 842 7959 83) | Copyright © Marsh & Parsons 2018

Client Money Protection is provided by Propertymark. The redress scheme for Marsh & Parsons is The Property Ombudsman Scheme. Calls may be recorded and/or monitored for training and/or data protection purposes. We are members of The Property Ombudsman (TPO), there to protect your interests. We abide by the TPO code of conduct.

We may refer you to recommended providers of ancillary services such as Financial Services and Insurance. We may receive a referral fee for recommending their services. You are not under any obligation to use the services of the recommended provider, which may also be an associated company of Marsh & Parsons.