As if letting a property wasn't a daunting enough task, the huge amount of legislation and regulation can be confusing and worrying for landlords. Our Landlord Forum aims to provide you with up to date, clear and simple advice to help guide you through the whole process of letting your property. Our Lettings Managers are always on hand to give more specific advice, so feel free to contact our offices directly or alternatively you can send an online enquiry to our Property Management team.

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In this section:

• Property Management Service for Landlords
• Inventories – what, why and how?
• Assured Shorthold and Common Law Tenancies and Tenancy Deposit Scheme
• Safety Regulations
• Tax advice for Overseas Landlords

 

Property Management Service for Landlords

In today's competitive lettings market, properties that are professionally managed are increasingly in demand from both private and corporate tenants. At Marsh & Parsons, our Property Management department can take care of the ‘nitty gritty' that comes with being a landlord, giving you the peace of mind that both your property and your tenants are well looked after during the tenancy. With our experience and knowledge of the very latest rules and regulations, we'll also make sure that all legislation and safety regulations are adhered to, so you can rest easy knowing that your property is in safe hands. We're proud to say that our tenants also seem to like our management service, indeed eight out of ten of our tenants in our professionally managed properties chose to renew their tenancy last year.

Both corporate and private "professional" tenants often have high expectations of the management service when they rent a property, so having a designated professional Property Manager on hand to take care of the (sometimes lengthy and frequent) phone calls, requests and resulting work can save you valuable time and a lot of hassle!

Our Property Management team have access to a host of reliable, well-priced and fully-insured contractors, suppliers and tradesmen who are usually available at short notice, ensuring your property (and wallet…) are not put at risk by unscrupulous or unreliable workmen. All our contractors are regularly vetted to ensure we are providing the very best quality of workmanship and competitive prices. We also have a 24 hour emergency helpline should disaster strike out of hours. Perhaps preferable to you being called by your tenant in the middle of the night or whilst you are sunning yourself on a far-away beach!

All of our Property Mangers are ARLA qualified or in the process of achieving the qualification, ensuring they are in the best position to give you accurate advice throughout the tenancy. Whether it is about ending the tenancy, dealing with the deposit, negotiating the renewal or handling a tricky tenant – our Property Management team will relieve any of the worries associated with letting your property. You can still take advantage of our Property Management Services even if another agent has found the tenant, indeed a number of our landlords choose Marsh & Parsons to manage their property even if they have found the tenant themselves!

What does it include?

Our standard letting service includes our standard fully comprehensive marketing, introducing the tenant, obtaining references and collecting the rent throughout the tenancy and dealing with the renewal or end of the tenancy.

With our Property Management service, we will also:

• Carry out two inspections each year with a full report for you to review
• Transfer the utilities
• Arrange all repairs and maintenance
• Provide a keyholding service
• Arrange payment of your outgoings on the property (eg. ground rent)
• A 24 hour call-out service
• Comprehensively manage the check-out and deposit negotiation process.

Inventories – what, why and how?

An inventory is an essential part of any tenancy. It is, in effect, a written ‘benchmark' against which the condition and contents of the property can be measured at the start and end of the tenancy. It should be drawn up by an independent professional inventory company and without it, in the case of a dispute over the deposit, it is almost impossible to claim any damages or dilapidations at the end of the tenancy.

The inventory comprises three parts:

• The inventory document – this is a written report detailing the fixtures and fittings in a property. Providing there are no major changes to the property or its contents from one tenancy to another, the inventory may be used for successive tenancies.
• The check-in report – this is a separate report drawn up against the inventory which details the specific condition of the fixtures, fittings and of the property generally at the very start of the tenancy.
• The check-out report – this is the report drawn up at the very end of the tenancy detailing the condition and contents against the original check-in and inventory to assess any damage or dilapidations (aside from fair wear and tear) that may have taken place during the tenancy.

Neither landlord nor tenant is actually required to be present for the check-in or the check-out as it is carried out by an independent party. Marsh & Parsons have a number of excellent inventory companies that we can instruct on your behalf to ensure your property is protected against damage by the tenant. Inventory prices will vary depending on the size of your property and its level of furnishing, however we are able to advise on approximate costs. It is common practice for the tenant to bear the cost of the check-in whilst the landlord is responsible for the cost of the inventory itself and the check-out.

Assured Shorthold and Common Law Tenancies and Tenancy Deposit Scheme

It is standard practice for us to hold an amount from the tenant equivalent to six weeks rent during the tenancy against the satisfactory performance by the tenant of all the various obligations under the tenancy agreement – in particular those relating to the cleanliness and condition of the property. Our professional tenancy agreement contains all the relevant clauses in the tenancy agreement setting out who is to hold the deposit, what the deposit can be allocated for and the end of tenancy procedures and timescales for its refund. In general, the best way for a tenancy deposit (bond) to be held during the tenancy is by the ARLA member agent as “stakeholder” between the parties (landlord and tenant). This means that at the end of the tenancy the agent should get the agreement of both sides before making any deductions for damage, cleaning etc.

You may have heard of the new Tenancy Deposit Regulations which apply to any Assured Shorthold Tenancies. We are signed up to the Tenancy Deposit Scheme (TDS) (as recommended by ARLA) which means that in the event of an unresolved dispute or stalemate over the allocation of the deposit, it can be referred to the scheme for a prompt, independent, third party adjudication, providing a resolution which is fair to both landlord and tenant. Marsh & Parsons will ensure that your tenancy agreement is in full compliance with these regulations. Failure to comply with the new regulations can incur extremely hefty fines so it is essential they are taken seriously.

Safety Regulations

There are several specific legal obligations and responsibilities on a landlord with regard to Fire safety for Furniture & Furnishings; Gas supply and appliances; plus Electrical wiring and appliances. It is essential that landlords take these responsibilities seriously as failure to comply can lead to large fines and even imprisonment. We can advise you further on all these obligations to ensure you have full peace of mind.

• The Gas Safety Regulations

  It is a landlord's legal responsibility to ensure that all the property's gas appliances and fixed installations are maintained in good order and checked for safety at least every 12 months by a Corgi registered engineer. Marsh & Parsons are able to organise gas safety certificates on behalf of our landlords using specialised Corgi engineers. Further comprehensive information is provided on www.gassaferegister.co.uk. As your agent, it is essential that we are in possession of a copy of the valid gas safety certificate before we can release keys to a tenant for move-in.

• The Electrical Equipment (Safety) Regulations 1994

  When letting a property, you must ensure that the electrical system and all appliances supplied are safe, as failure to comply with the regulations is a criminal offence that can result in fines, imprisonment, invalidation of your property insurance and the tenant may also sue you for civil damages. These regulations are enforced by the Health & Safety Executive and although there is no statutory requirement to have annual safety checks on electrical equipment as there is with gas, it is advisable for landlords to have periodic checks done by a qualified electrician. In particular, Landlords are advised to ensure that the earthing and insulation of all electrical appliances within the property are safe and are regularly checked. Cabling, fuses and plugs should also be inspected and replaced where necessary with the correct rating for that particular appliance.

  We are able to assist in the arrangement of an Electrical Safety Test should you wish us to.

• The Fire and Furnishings (Fire) (Safety) Regulations 1988 and The Fire and Furnishings (Fire) (Safety) (Amendment) Regulations 1993

  It is your legal responsibility as landlord to ensure that any furniture complies with these regulations. To make sure your furniture and furnishings meet the regulations we advise you to:

  • Ensure that they carry a manufacturer's permanent and fixed label showing compliance at the point of sale.
  • If possible, buy new from a reputable retailer as second hand furniture is more risky.
  • Keep all purchase receipts

  The regulations apply to:

  • Arm chairs, three piece suites, sofas, sofa beds, futons and other convertible furniture.
  • Beds, Bed bases and headboards, mattresses, divans and pillows.
  • Nursery furniture
  • Garden furniture which could be used indoors
  • Loose, stretch and fitted covers for furniture, scatter cushions, seat pads and pillows.
  • Bed bases and mattresses are not required to bear a permanent label but compliance will be indicated if the item has a label stating that it meets BS7177

  The regulations do not currently apply to:

  • Antique furniture or furniture manufactured before 1950
  • Bed clothes and duvets
  • Loose mattress covers
  • Pillowcases
  • Sleeping bags
  • Curtains
  • Carpets

Any items purchased for the property after the start date of the tenancy agreement must also comply with these Regulations for the duration of the tenancy. If you have any doubt, it is best for you to consult your local Trading Standards Office.

Tax advice for Overseas Landlords

Where a landlord may be considered non-resident for tax purposes he has to pay United Kingdom Income Tax on any rents received from Property in the UK under the Finance Act 1995. Unless an “Exemption Certificate” is received from the Inland Revenue specifically permitting Marsh & Parsons to pay rental monies to the landlord without the deduction of tax, Marsh & Parsons is obliged by Law to deduct tax at the appropriate rate as directed by HM Treasury on all monies received and account to the Inland Revenue for these monies on a quarterly basis.

Whilst landlords are responsible for obtaining their own “Exemption Certificate”, we can advise you of how to go about it and supply you with the relevant forms to fill in. Its important to note that the certificates are non-transferable between agents. It is also important to note that where a landlord is collecting rent directly and is non-resident for tax purposes then the Tenant becomes liable for the collection of tax due and Marsh & Parsons are obliged to advise him/her accordingly.