Your Feedback

We work hard to provide the best service in the industry. Therefore, knowing when we get things right, as well as when we don't quite hit the mark, is hugely important to us. If you've had a great experience with us, and want to let us know, we'd love to hear from you. Please tell us by clicking on the link below. Thank you!

Should you wish to make a formal complaint about any aspect of Marsh & Parsons' service, which you are unable to resolve with the negotiator involved or the branch/department manager, you should write to the Director for the department in question: [Director Name], Marsh & Parsons Head Office, 80 Hammersmith Road, London W14 8UD This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied, you should write to the Chief Executive of Marsh & Parsons. The same limits will apply. Following the investigation, you will receive a written statement of Marsh & Parsons’ final view. This will include any offer made. The letter will also confirm that you are entitled, if dissatisfied, to refer the matter to the Ombudsman for a review. Marsh & Parsons is a member of the Property Ombudsman.

Contact our office

Close

Contact our Lettings team

Close

Contact our Selling team

Close

Contact our About us team

Close

Contact our Corporate Services team

Close

Contact our International team

Close

Contact our Land and New Homes team

Close

Contact our Professional Valuations team

Close

Contact our Professional Services team

Close

Contact our Property Management team

Close

Contact our Riverside Properties team

Close

Contact our Career team

Close

Contact our office

Close

Request a viewing

Close

 

Close

Share this with a friend

Close