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What our staff say

Mon 24 Apr 2017

Find out what it's like to work for Marsh & Parsons, from the people you'll be working alongside.

 



TASH ALEXANDER HEADSHOTTash Alexander Regional Senior Office Coordinator

Why did you choose M&P?
I originally heard about M&P from my friend who was working here already, and when I went for the interview, one of the things that impressed me the most was the attitude of the people who interviewed me - everyone was so friendly and welcoming.

What do you like most about working for M&P?
I enjoy coming to work! You are really made to feel like an integral part of the team and everyone in the company is friendly. Every day is different and it never gets boring; you’re challenged to seek new ideas for solutions and given the opportunity to really make the role your own.

What was your background before you started?
I had just got back from travelling after completing a History and Politics degree at Reading University.

How have you progressed whilst working here?
I have been promoted twice and rewarded on numerous occasions for some of the work I have done. If you work hard at M&P you are definitely appreciated and rewarded for the work you do.

Any advice for new starters?
Don’t be afraid to say hello to people working here, especially to those in different departments from your own - everyone’s very welcoming!

 



LAURIE MACKRELL HEADSHOTLaurie Mackrell DM & Digital Marketing Coordinator

Why did you choose M&P?
Simply, the brand stood out from the clutter in the busy London property marketplace. The first impression was that the culture was young and buzzing, making it the perfect atmosphere to kick-start my career at 19.

What do you like most about working for M&P?
Two years on, that culture has only got better. Work is fast-paced and often challenging but the social aspect, including bi-annual parties and monthly company-wide get-togethers, are very rewarding.

What was your background before you started?
Having moved to London at 18 and started university, I was half way through my second year when I sought a part-time job – mainly for some extra cash but also to give me some insight and experience in property in London.

How have you progressed whilst working here?
I began working in the brand new Shoreditch branch, every Saturday, and built up working part-time roving across 29 London offices… then became a full-time OC, interned with the Marketing team a year ago and progressed to a full-time role there, which is where I am today!

Any advice for new starters?
No matter your role – get out on the front line and experience as many of the local branches as you can! If you’re a negotiator, travel and offer your applicants a wider range of properties in a more diverse mixture of areas. If you’re an OC, rove and meet the wider company and all of the teams within it. It pays to have your finger on the pulse of a wider group of people and places.

 



FINTY MCANSH HEADSHOTFinty McAnsh Lettings Negotiator

Why did you choose M&P?
I was especially enticed by the Graduate Training Scheme.

What do you like most about working for M&P?
Working with like-minded people! I've made a lot of close friends at work and everyone's motivated to achieve similarly ambitious goals. The ethos is great.

What was your background before you started?
My job at M&P is my first out of uni - I studied Geography at University of Birmingham.

How have you progressed whilst working here?
I started as an Office Coordinator in Chelsea, and quickly learnt the intricacies of London's property market. Soon after, I made the move to become a lettings negotiator.

Any advice for new starters?
Throw yourself in! Everyone's very friendly so take advantage of building a great network of colleagues (and friends) and fully embrace the lifestyle.

 



JAY BADIANI HEADSHOTJay Badiani Sales Manager

Why did you choose M&P?
Having been in the industry previously, I knew that Marsh & Parsons had a great reputation with clients in the areas they operated in. It also had a fast-paced, meritocratic environment - making it very attractive for me as a young and energetic negotiator.

What do you like most about working for M&P?
I love the brand support you get around you; from a top marketing team that brings attention to the company as a whole and individual offices, to the client services team that get us through the doors of the best properties in London, to the managers who win the business and create the presence. Altogether they ensure the highest quality of buyers, tenants, landlords and sellers to create the market that is so unique to M&P. The business model and remuneration aspect here is unparalleled within the industry – both in terms of the environment to succeed, and the individually incentivised structure that encourages top performers to thrive. Along with this, the social life has been a very strong factor in my length of service as I have made some fantastic friends over the years, benefitted from training from some top mentors within the industry and been inspired to continue working hard - whilst also having the opportunity to help young, vibrant personalities work their own way through the ranks.

What was your background before you started?
With a university degree in Philosophy and Psychology I had no idea what I wanted to do and I fell into a job in estate agency. This job very quickly became a career for life when I discovered how vibrant the London property market was, and I think always will be. Having previously worked at a rival firm, I already knew the reputation Marsh & Parsons had, and I knew this was the company for me in the long-term.

How have you progressed whilst working here?
My personal progression has been individually tailored for me. I started back in 2009 as a lettings negotiator in Fulham. After proving myself, I was promoted to 'Senior' and then coached through to management - initially becoming Assistant Manager of Fulham and Brook Green, and going on to open and manage the then new Bishop's Park office. After that success, I felt a call back to sales and moved across to North Kensington – back to my roots where it all started in Notting Hill 10 years ago – as a sales negotiator. Most recently, I became Sales Manager of that office.

Any advice for new starters?
Absorb everything. I live by the rule that as long as I’m alive I will learn, and as long as I learn I’ll be alive. My first ever director told me that this job is not difficult to do, but it’s not easy to do well. So, when you first start, observe your manager and your senior colleagues – they’ve achieved their positions because they’re good at what they do, and you can benefit from their knowledge and guidance as long as you’re humble enough to listen. Secondly, work harder than you ever have – every promotion over the years has taught me that you can always dig a bit deeper, and if your job excites you, you’ll discover a work ethic you never thought you had. That’s the most efficient route to success in any endeavour. Thirdly, make yourself known - have confidence in your ability to shine and stand out from the crowd. If you’re through the front door of any M&P office it’s because the directors believe in you and they also feel your personality is a fit into the brand - so don’t forget to let your personality shine, whether it’s with your clients or colleagues. Last and by no means least, remember that the company works as a team, and at some point there will be people in every department here that you’ll require some help from - so make sure you build cross-departmental relationships quickly and maintain them.

 



ROSS BOYD HEADSHOTRoss Boyd Senior Sales Negotiator

Why did you choose M&P?
I interviewed with a few different companies but I just got the feeling that I would be part of a family with Marsh & Parsons, not another cog in a large machine. It was a growing company that seemed to look after its own and valued every member of staff. I liked that!

What do you like most about working for M&P?
Simply, the people and the brand.

What was your background before you started?
I grew up in Edinburgh and started out with a small, sleepy agency there before deciding to make my way to the capital.

How have you progressed whilst working here?
Starting out in South Kensington as a lettings negotiator, I then moved over to sales and worked across South Kensington and Chelsea. After being promoted to Senior Sales Negotiator, I relocated to Little Venice and Maida Vale.

Any advice for new starters?
Listen, and ask questions. There are no dumb questions - so DON'T MAKE THINGS UP! - ask.

 



HELEN MCGEE HEADSHOTHelen McGee HR and Learning & Development Assistant

Why did you choose M&P?
I was eager to pursue a career in property, and having undertaken plenty of research on which company I wanted to work for, I urged my recruiter to get me an interview with Marsh & Parsons, given its history and excellent reputation.

What do you like most about working for M&P?
I work with a motivated, enthusiastic and vibrant team who are constantly striving to help make our company better by investing in our greatest asset, our employees! The pride our employees have for the company speaks volumes for our values and commitment to becoming the number one London agency!

What was your background before you started?
Immediately before returning to London and joining M&P, I was teaching abroad in Hong Kong for two years. Prior to that I had worked in retail management and museums.

How have you progressed whilst working here?
After joining the company as an Office Coordinator in the Battersea office, it was clear to me that I was with a company I wanted to stick with and progress within. The front office role as an OC was the perfect place to learn about what makes up the company. Following a fantastic six months, I saw an internal advertisement for a Human Resources Assistant at Head Office. I instantly knew that this was the path I wanted to go down, eagerly expressed my interest and was delighted to land the job.

Any advice for new starters?
Act like a sponge and absorb as much information as you can. Personality is key here at M&P so make sure you greet every new face with a big smile and enthusiasm.

 



ROXANNE REEVES HEADSHOTRoxanne Reeves PA & Support to HQ Sales

Why did you choose M&P?
I actually had a job offer for another London-based agent but decided M&P was for me because of the culture and people. My interview made me feel so much more at ease than any others I had been to.

What do you like most about working for M&P?
The roles are varied and you can really get stuck into different departments if you want to. In every office/department you will find the most friendly people who are always willing to help and offer advice.

What was your background before you started?
I had about four years’ experience within the property sector before working at M&P, but before that I worked in a hair salon.

How have you progressed whilst working here?
I have been promoted since I started working at M&P, moving into a new department and expanding my role. I was able to make suggestions as to my new role and really make it my own.

Any advice for new starters?
Make the most of what M&P has to offer, not only in terms of training and experience but also socially. Don’t be shy, there is always someone to chat with!




ZOE HUNTINGFORDZoe Huntingford Senior Corporate Account Manager

Why did you choose M&P?
A well-known, respected brand, I had heard M&P was a really fun place to work with great career progression.

What do you like most about working for M&P?
The training is fantastic and there is a real family feel! I also think the bi-annual staff trips are a great incentive.

What was your background before you started?
I worked in the serviced apartment market and I wanted to stay in property but doing something more diverse. Before that, I worked for a media technology company. 

How have you progressed whilst working here?
I was promoted within a year! 

Any advice for new starters?
Work hard and play even harder! Or more sensibly, make the most of working in one of the best cities in the world, at one of the best agents. There's a lot of money to be made and fun to have.

 



SARAH PARR HEADSHOTSarah Parr Property Team & Suppliers Manager

Why did you choose M&P?
Finding a company where customer service is highly valued was the most important thing for me to consider when I was deciding where to apply when I relocated from Sheffield to London.
From the moment I came into Head Office for my interview, it was obvious that delivering the highest standard of customer service was integral at M&P and underpinned all services across the business. This was clear not just from the people I met and the conversations I had during the interview stage but evident by the cabinet full of awards which was on display in reception. I really wanted to work for somewhere providing an award-winning service and somewhere that had a prestigious reputation in the industry so M&P was perfect.

What do you like most about working for M&P?
The culture is exactly what I was looking for – I really enjoy working with likeminded, ambitious and professional people. It’s a fast-paced and exciting environment which is different from a lot of other office jobs. Every day presents a new set of challenges to overcome which I find extremely rewarding.

What was your background before you started? How have you progressed whilst working here?
I graduated from the University of Sheffield in 2008 with a degree in Sociology and have worked in customer service-orientated roles ever since. I relocated to London in 2012 when I started as a Tenancy Manager with Marsh & Parsons. Since then I have progressed through the ranks into Property Management, starting as a Trainee Property Manager and going on to my current role which is Manager of the Property Management Team. In 2016 I took on an additional role as Suppliers Manager which entails working closely with our preferred contractors who provide a variety of maintenance services for the landlords across our portfolio.

Any advice for new starters?
Get involved and really immerse yourself in M&P culture – make the most of the induction & ask lots of questions!

 



GRAEME YOUNG HEADSHOTGraeme Young Regional Lettings Director

Why did you choose M&P?
I was aware of M&P while working at another agent and saw how quickly they were growing in size and gaining market share while offering fantastic rewards for negotiators, both financial and cultural with a fun, vibrant and driven working environment that I knew would allow me to progress my career in agency. I had to move!

What do you like most about working for M&P?
The meritocratic nature of the company is hugely rewarding not only from a personal career perspective but seeing colleagues and peers rise through the ranks. Aside from this the M&P culture is unrivalled!

What was your background before you started?
Hospitality. I had worked in restaurants, beach clubs and finally as a General Manager for a London bar before moving to estate agency.

How have you progressed whilst working here?
I started as a negotiator and worked through to management in three offices, before becoming Area Lettings Director and more recently Regional Lettings Director, sitting on the Management Board.

Any advice for new starters?
Be enthusiastic and relish all the people that you meet! Enthusiasm is key to the success of the job as is the ability to build rapport with applicants. Both will ensure you are a cut above the competition. Most importantly, enjoy the role and what it brings you!

 



PATRICK LITTLEMORE HEADSHOTPatrick Littlemore Director of Lettings

Why did you choose M&P?
One of my dearest friends had just started at M&P. I’d never seen her happier. You know what they say about birds of a feather... well, I applied as soon as I could.

What do you like most about working for M&P?
I get asked this question a lot, and the answer never changes. It’s the people that work at M&P that I like the most about M&P, which is also what has kept me here since, for 11 years and counting. I’ve seen the most incredible number of personal success stories involving my colleagues. There’s nothing better than seeing people thriving as a result of their successes.

What was your background before you started?
I worked for estate agency in London, but prior to that I was a musician.

How have you progressed whilst working here?
I started as a manager, re-opening the Chelsea office and worked my way up to Management Board Director.

Any advice for new starters?
Hard work truly does pay off when you combine it with positivity. Whilst you can’t always be naively positive, getting your mood back on track is a vital skill.

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