Liquid error: wrong number of arguments (2 for 1) Buyer & Seller Customer Satisfaction Results (April 2016) | Marsh & Parsons Sales and Lettings Estate Agents London

As the business continues to grow, we're committed to ensuring that our high standards...

As the business continues to grow, we're committed to ensuring that our high standards of customer satisfaction are maintained. Indeed, 2016 marks the tenth consecutive year we've invested in our Customer Satisfaction Survey research, and almost 90% of our sellers said they either would, or already had recommended us to their friends and family! Our "professionalism", "local knowledge", and our "commitment to achieving the best result for both buyers and sellers", were evident throughout the results.

When buyers were asked what attracted them to Marsh & Parsons, more than half already knew us, had noticed our local offices, or seen our local For Sale boards around their neighbourhood. One happy client also stated that our "local knowledge, familiarity with the local neighbourhood, and history of sales on the street" gave them confidence we were the best agent for the job for selling their property.

Unprompted, many sellers also commented on the level and quality of marketing for their property. Impressed by the Marsh & Parsons brand, we delivered excellent photography and advertising exposure, upheld thorough communication throughout the marketing campaign, and several sellers stated that this contributed to us 'really getting the best possible price' for their property.

We'd like to thank all the buyers and sellers who kindly filled in our survey. In return for their responses, we offered them the opportunity to choose one of three charities who would receive a £5 donation. We were delighted to raise a total of £1,085 for our three chosen charities: £290 for Trinity Hospice, £515 for Great Ormond Street Hospital and £280 for St Mungos.

Download survey details here

Contact our office

Close

Contact our Lettings team

Close

Contact our Selling team

Close

Contact our About us team

Close

Contact our Corporate Services team

Close

Contact our International team

Close

Contact our Land and New Homes team

Close

Contact our Professional Valuations team

Close

Contact our Professional Services team

Close

Contact our Property Management team

Close

Contact our Riverside Properties team

Close

Contact our Career team

Close

Contact our office

Close

Request a viewing

Close

 

Close

Share this with a friend

Close