Client Testimonials

Hi Emily,

Too bad I couldn't run into you last Saturday - thanks a lot for being just great and awesome during this process. For sure, I couldn't have hoped for someone better to help us find and finalise the move-in, so I always felt very lucky from day-1 until the end.

Have a nice day and keep in touch.

To whom it may concern,

Chris Coombes was brilliant from beginning to end.  He dealt with every aspect in a prompt professional manner and was an amazing support in getting the new tenants into Westmoreland Terrace.

I am incredibly happy with the service I received from him and look forward to working with Marsh and Parsons again on future rents.

Kind regards

Thanks for taking the initiative and following up, as your competitors (those that I am prepared to deal with that is) are not always so diligent.  And for someone like myself who is also a landlord, it is an interesting insight into the service that a firm really provides as opposed to what they say they provide.

I will now get Marsh & Parsons into my flat on the Fulham Road as I need to sort that out quite soon and then following that the one in Westminster.

Fran had a very approachable manner, she was knowledgeable and gave an outstanding service, keeping me informed daily of the viewings and  offers that had been put forward to Marsh & Parsons. Whilst the property was being marketed, Dominique, who was based in the Battersea office, was professional, hard working and had great enthusiasm, as well as self–motivation and drive. I would like to thank Will, who I believe was from another office, who was both patient and polite.
Thank you once again for your help and assistance and for making it a pleasurable experience, it was really appreciated.

Best wishes,

I registered with 27 different agents whilst looking for a flat (I counted the business cards!) and wish I hadn’t wasted my time as by far Rebecca was the most helpful. She understood exactly what I wanted and kept in communication with me during my search. She went to extraordinary effort in arranging the viewing for the property as I was going away on holiday and not only did she find a great flat for me Rebecca was helpful during the negotiation process also, Rebecca is a credit to Marsh & Parsons. In fact so much so I have advised friends to call Rebecca / Marsh & Parsons when they are looking to move home.

I hope that’s useful

Kind regards,

Petra Duffin who is a lettings agent at Notting Hill was very lovely. I had lost a few flats with some agents at other agencies and had lost faith in finding a flat. Petra went the extra mile for me and she was determined to find and secure the perfect flat for me. She was also very charming and helpful. 5 stars.

Marsh and Parsons have been amazing from start to finish, and I will definitely use you again should the opportunity arise.

Two of your guys (Tom and Nick) came round yesterday to look at the flat and familiarize themselves with what they will be selling.  Just wanted to let you know that I was quite impressed by that.  It was something I noted another agent had failed to do when I first listed with them.  So a positive impression straight away!

I wish all letting agents were as efficient as you have been.

Dear Ms. Bahmanyar,

I'm writing to let you know of my recent dealings with a member of your lettings staff, Jane Furber.

I've been looking for a 1 bed/studio since October 2010 (on and off) with a number of estate agents and none has been able to show me anything as to what I was really looking for.
Jane showed me two properties both of which matched my criteria and within 10 days I have exchanged contracts (and finally moving in this Saturday).

I find it remarkable that this young lady has been able to do something that no other estate agent has been able to do! she's listened, searched and identified exactly what I wanted.  I suppose that the only way to describe Jane is as in the Carlesberg adverts.... "if Carlesberg made estate agents then they would be modeled on Jane Furber.

Fabulous!!!  Thank you so much.  You have been incredibly helpful and I have really enjoyed working with you and all that you have done for me. You were great in showing me all the places to go around the area.

Thanks again,

Courtney

Dear Alex

It seems that you and Kate have done a brilliant job sorting everything out. You are without a doubt the best person we have ever met a M&P. You really are amazing and your care and attention to detail is so appreciated.

Thank you so much for being so professional and being so ‘on the case’ from the minute my last tenants gave their notice right up to the present moment of new tenants moving in. I so appreciate your professional, calm, caring and sensitive work ethic ... It is like dealing with a good old friend ..

Very best wishes

Dear Sir,

Our property has been marketed last year through M&P and managed since then by Alex.

We are currently in the process of renewing the contract with our tenants and I asked Alex to give me your email address as we thought it would be a good opportunity to send you a short note.

During the last 12 months we have been very happy with the service, the pro-activity, availability and the overall quality of performance of Alex. It is key for us to rely on him as we live in Singapore. We think he is doing a great job for your company which definitely enhances the reputation of M&P.

Have a nice day and best regards,

Marsh and Parsons have been amazing from start to finish, and I will definitely use you again should the opportunity arise.

Many thanks,

Hi,

Just been to the flat... ive been so impressed with the level of expertise and professionalism by M&P.

Please pass on to those at the Balham office.

Best,

Dear Lottie,

Thank you for all your help in finding this place and navigating the labyrinth with us in order to complete the signing.

You were certainly the most professional of everyone we dealt with.

I wanted to give some feedback. I had some good and bad experiences during my search. Thanks to Oli, my experience with Marsh & Parsons was by far the best. Oli was the most eager, professional and helpful agent that I have dealt with. And I must say that I have dealt with almost all of the agencies in the area. Finally, thank you for your help in finalizing the deal.

All the best,

I am writing following a number of viewings carried out by Nichola in order to help myself and a flat mate find new rental accommodation. In my search for a new home I have dealt with a number of estate agents and I thought it worthwhile emailing you to say that she was by far the best and most professional of all of them. As you well know, estate agency is a people business and she was not only great at communicating, ringing almost every day with new properties on your books and keeping me informed about the current market, but she was also efficient and trustworthy, and did not waste our time viewing properties that may have been unsuitable.

She was great and we will definitely use Marsh and Parsons again when next house hunting!

Kind regards,

Just a quick e-mail to say thanks for your assistance over the last couple of weeks in W12 and even a hand written moving in card - that is going the extra estate agent mile!

Thanks again, see you soon.