Marsh & Parsons

Often it's difficult to appear impartial when you are the subject of your own words. For this reason we invite you to read what our clients have written about us. The words of others are often more telling...

On our sales service

"Thank you all so much for your help and professional manor in assisting us with our house move. When the going got tough, you really got going and never gave up, but worked harder, and Marsh & Parsons were really there for us. Thank you to each and everyone of you who took part." Mr & Mrs T (on the Clapham office)

 “I liked the Clapham sale manager, the best of all the agents I called in to value.  I run sales for a company myself and recruit sales people – he went straight to the point and was professional.” A Clapham Seller

“The North Kensington office were absolutely fantastic - always available and the whole process was very efficient.” A North Kensington seller

“The sales valuer in Notting Hill was absolutely fantastic. He was so persuasive and persistent, he just would not let me get away!” A Notting Hill seller

 “The Barnes staff were very good, they went beyond the call of duty including picking up the post!” A Barnes seller

"Notting Hill gave a good service. When the buyer on our house dropped the price on the day of exchange they were very good at holding the line between us and your clients. Very good at negotiating and very professional.” A Notting Hill buyer

 “We dealt with 20 agents and Holland Park was definitely our favourite.  We were really glad that we bought through them.” A Holland Park buyer

 “The whole process was made very easy. You were very flexible with viewings and the Balham office was a pleasure to deal with.” A Balham buyer

“The Brook Green office really impressed me, they were very firm with what I should buy. I felt they were honest and had a good sense of humour whilst really guiding me.” A Brook Green buyer

 “I am a relocation agent and I am always looking for different clients. I met Rav in the Kensington office six months ago and he was great so I automatically contact him when I have a new client.” A Kensington buyer

On our lettings service

"Thank you for all your professional and thorough help in letting my property. Your advice has always been valued and it is refreshing to know that should I buy another property in the area, I shall definitely give you a call again with a view to letting it." R Patel

“I am so pleased and just wanted to thank you very much for all your help and assistance. You were really great and when I am next up in Notting Hill I would like to invite you for a celebration." Guy H

”Since you have taken over responsibility for my property I have been so pleased by the level of service and attention you have shown. I want you to know how much I appreciate it, especially when I am on another continent (and in another time zone)."  Tania S

“It is such a pleasure to hear your honest and frank thoughts. I've been through a total nightmare over the last 6 weeks, and you're the first person who has been so honest and managed my expectations as opposed to taking me out to see properties that were not suitable.” Bianca B

“Marsh & Parsons has been good and kind to me for some time and now I trust them to look after me and this flat.” Barbara B

“I am really pleased with the letting. Many thanks to you for the hard work that you put into getting the letting.” Ivo H

“Thanks again, you're a legend, you've definitely been the highlight of our entire relocation experience!” Antonia K (on a Notting Hill letting agent)

"Thank you for enthusiastically, good-humouredly & intelligently showing us those flats & houses yesterday." James (on a Notting Hill letting agent)

“We want to thank you for not only handling this transaction so well, but also for responding so quickly to our needs. We think this flat is something which will make our stay here in London a very memorable experience.” Gary S (on a Chelsea letting agent)

“The negotiator was fantastic. She came through for me in a big way after I got bumped from the Ladbroke property and certainly one of the most professional of the many estate agents I've dealt with.” Sheamus M (on a Holland Park letting agent)

 “The Chelsea lettings manager was sincere and professional, very nice indeed.  I also really like your website and the way the properties are presented on it. You also have very good staff - very pleasant.” A Chelsea Landlord

“Zuzana was excellent. She was really enthusiastic and not opinionated. She did not just accept the previous rental level but went out of her way to get me more money so I was very pleased.” A North Kensington Landlord

“You found suitable tenants and you found them quickly. The tenants had great references. You didn't introduce me to unsuitable tenants either which was great - I don't want to know about every Tom, Dick and Harry - only the good ones.” A Clapham Landlord

“The staff were really nice, enthusiastic and well presented and they got lots of people through the door.” A Battersea Landlord

On our Corporate Service Department

“You were most helpful in our search for the property, and indeed in helping to make moving into the property stress free. Marsh & Parsons have made a very positive impression on me so far, and due to your diligence and assistance I would not hesitate in recommending your company to others within the bank” Neil R

“You have kept in contact with us and the service has been excellent, despite having two very difficult customers. I’m sorry that we weren’t able to find a property through you but it has left a very good impression of Michael Page.” Human Resources, Michael Page

“You were attentive in dealing with all correspondence, and also provided me with regular progress updates. He was also frank and informative about the London rental market, which as you can appreciate, is useful to those relocating to London for the first time...he was able to locate and finalise a property placement within the time frame that I requested, I did not incur added expense or inconvenience.” Tram N, Herbet Smith Employee

“I’d like to note that the quality of service and attention to the Embassy’s needs provided by Marsh & Parsons are much appreciated...Also I’d like to take this opportunity to present my compliments to your company for professionalism of the highest standards and to you and your colleagues personally for the kind help with our search...” Chief Administration Officer, European Embassy

“...it really helps to deal with a quality and professional agent like Marsh & Parsons. Thank you all for your help in getting this deal through!" Account Manager, International Relocation Company

“I wanted to express our gratitude for all the help you provided over the past few months.  We never would have been able to conduct a search as rapidly as we did if we had not spoken to you...We also were very impressed by your listings and the cheerfulness/helpfulness/professionalism of your staff...” Associate, US Law Firm 2007